This guide offers valuable insights on how to utilize the Ignore Availability feature when scheduling sessions as a coach, allowing for greater flexibility by bypassing calendar restrictions. It emphasizes the importance of caution to avoid double bookings and provides clear instructions for accessing and using the scheduling tool effectively. Understanding this functionality can enhance your scheduling efficiency, ensuring that you and your coachee can find mutually agreeable times even when calendars appear blocked.
Interactive Walkthrough
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Written Walkthrough
1. Navigate to https://coaching.soundingboardinc.com and log in as a coach.
As a coach, the Ignore Availability functionality provides flexibility when scheduling sessions during times blocked on your calendar(s). This feature enables you to schedule sessions across a full 24-hour period and manually override your availability. When using this option, you can bypass calendar restrictions from both your and your coachee's synced calendars; typically, this is useful when you have communicated and both agreed on the date and time. However, the functionality will not allow scheduling over existing Sounding Board sessions.
🚨 Alert: We recommend exercising caution and using this functionality judiciously to maintain accurate scheduling; utilizing this could lead to accidentally double-booking yourself.
2. Schedule Session
As with scheduling any session -
- Click "Schedule Session"
For more details on scheduling sessions, see Scheduling Sessions.
3. Schedule Session
You will notice on the below that November 20th currently does not have any mutual availability for scheduling sessions (see Interactive Walkthrough).
💡 Tip: Our scheduling tool employs a sophisticated algorithm to facilitate the arrangement of sessions by seeking mutual availability. In cases where sessions and time remain available within the Engagement, yet no mutual availability is displayed between users, the obstacle likely originates from one of the synced calendars. It's imperative to recognize that our scheduling functionality meticulously evaluates mutual availability based on both the users' working hours, conveniently adjustable within the application. Additionally, the tool considers the availability reflected in their synced calendars. Consequently, sessions are exclusively available for booking during designated working hours and when users are free on their synced calendars.
For more details on scheduling sessions, see Scheduling Sessions.
4. Ignore Availability
To show further availability -
- Click "Ignore availability"
Note: This functionality overrides blocked availability on both your and your coachee's synced calendars.
5. Schedule Session
You will now see that November 20th, and other dates, appear as available, and that the available times are all day, starting at 12:00 am (see Interactive Walkthrough).
- Scroll to the appropriate time slot
6. Schedule Session
Once you select the time you'd like to schedule the session for -
- Click "Schedule Session"
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