Calendars

Calendar Syncing and User Experience

At Sounding Board, we are committed to providing a seamless and efficient experience for all user...

An Introduction to Calendars and Scheduling

The Sounding Board Platform is used by leaders, coaches, and other users to schedule virtual sess...

Cronofy Calendar Integration

The Sounding Board Platform is used by coaches, coachees, mentors, and mentees to schedule virtua...

Syncing Your Calendar and Updating Your Calendar Settings

This guide provides step-by-step instructions on how to sync your calendar with Sounding Board. B...

Updating Your Primary Calendar

This guide provides step-by-step instructions on how to update your primary calendar on the Sound...

Calendar and Scheduling Troubleshooting

Calendar Double-booking Some users have highlighted challenges that Sounding Board has double-boo...
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Sessions

Joining a Session

You can easily join sessions scheduled in the Sounding Board platform directly from the system, o...

Scheduling Sessions

This guide provides step-by-step instructions on how to schedule a session using the Sounding Boa...

How to Schedule an On-Demand Coaching Session

This guide is essential for anyone in an On-Demand Coaching program. With step-by-step instructio...

Reschedule or Cancel a Session

This guide provides detailed instructions on how to reschedule or cancel a session on the Soundin...

Viewing and Managing Sessions

This guide provides step-by-step instructions on how to view and manage coaching and mentoring se...

How to Schedule Using Ignore Availability

This guide offers valuable insights on how to utilize the Ignore Availability feature when schedu...
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Leadership Roadmap

An Introduction to the Leadership Roadmap

The Leadership Roadmap, a feature in the Sounding Board app, allows users to chart their leadersh...

The Theory Behind the Leadership Roadmap

The Leadership Roadmap is a feature within the Sounding Board dashboard where users outline and t...

Creating a Goal in the Leadership Roadmap

This guide explains how to create a goal in the Leadership Roadmap feature of the Sounding Board ...

Adding Insights, Actions, and Results to a Leadership Roadmap Goal

This guide explains how to use the Leadership Roadmap feature in the Sounding Board app to track ...

Sharing, Pausing, and Accomplishing a Leadership Roadmap Goal

This guide provides step-by-step instructions on how to navigate and utilize the Leadership Roadm...

How to Leverage the Leadership Roadmap as a Coach or Mentor

This guide explains how to leverage the Leadership Roadmap as a coach or mentor in the Sounding B...

Chat, Notes and Surveys

In-App Chat Messaging

This guide provides instructions on how to use the in-app chat messaging feature on the Sounding ...

My Surveys

This guide provides instructions on how to navigate and complete surveys on the Sounding Board pl...

Notes

This guide provides step-by-step instructions on how to create and format notes in the Sounding B...

About the Leadership Profile

Once coachees have been added to a program, Sounding Board recommends sending a Leadership Profil...

Accessing Coachee Surveys

This guide explains how coaches can access coachee surveys on the Sounding Board platform. Review...

Slack Integration

Sounding Board offers an integration between Slack and Sounding Board’s In-app Messaging. If a us...

Curated Resource Library

An Introduction to the Curated Resource Library

The Curated Resource Library serves as a centralized content hub meticulously curated by your org...

Adding, Publishing, and Editing Resources in the Curated Resource Library

This guide provides step-by-step instructions on how to add, publish, and edit resources in the C...

Filtering and Sharing Curated Resources

This guide provides instructions on how to filter and share curated resources on the Sounding Boa...

Accessing and Filtering Curated Resources

This guide provides step-by-step instructions on how to access resources in the My Library on the...

Insights Dashboards

Coaching Insights Dashboards

This guide offers essential insights for Admins to effectively monitor and evaluate coaching prog...

Mentoring Insights Dashboards

This guide provides insights on how to navigate and utilize the Mentoring Insights Dashboards on ...

Mentoring Hub

Welcome to Mentoring

This guide provides an introduction to mentoring, including how mentoring programs work and the i...

Complete Your Mentee Profile

This guide is essential for anyone looking to enhance their mentorship experience by creating a c...

Complete Your Mentor Profile

This guide is essential for anyone looking to create an impactful Mentor Profile that effectively...

Enrolling into an Open Enrollment Program as a Mentee

If your company has an open enrollment mentoring program, you can easily become a mentee! Gain va...

Enrolling into an Open Enrollment Program as a Mentor

Eager to share your expertise and make a difference in someone's career? Become a Mentor! Inspire...

How to Request a Mentor in an Open Enrollment Program

This guide offers a streamlined approach to requesting a mentor in an open enrollment program, em...
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Coaching Hub

How to Select a Coach in a Coachee-Driven Coaching Program

This guide provides a comprehensive and user-friendly approach for coachees to select their ideal...

My Coachees

This guide provides an overview of the My Coachees page on the Sounding Board platform. It explai...

Meet Your Coach

You'll receive a notification when you've been matched with a coach. You'll then be able to view ...

An Introduction to On-Demand Coaching

On-Demand Coaching provides individuals with quick access to leadership coaching support when the...

On-Demand Coaching Overview for Coachees

On-Demand Coaching provides quick access to coaching support when you need it most. Unlike tradit...

On-Demand Coaching Overview for Coaches

On-Demand Coaching provides coachees with quick access to coaching support when they need it most...
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Manager Hub

Manager Dashboard

This guide provides an overview of the Manager Dashboard, designed to support managers in their d...

Manager's Direct Report Overview

This guide provides managers with an overview of their direct reports' leadership development. It...

How to Leverage your Direct Report's Leadership Roadmap as a Manager

This guide explains how to leverage the Leadership Roadmap feature in the Sounding Board app as a...

Stakeholders and Sponsors Hub

In-App Reporting Tips and Tricks

Certain roles within the Sounding Board App will have access to in-app reporting. This article wi...

My Company Dashboard

Sponsors and Stakeholders have an overview of their Programs and Engagements on their company das...

Sounding Board Services/Guide Hub

Charting Your Coach Compatibility: FAQs for Coachees with Sounding Board Contracted Coaches

Welcome to the Frequently Asked Questions (FAQs) section designed exclusively for coachees engage...

I’ve had multiple sessions with my coach, and our partnership is not working, I would like to work with a new coach.

Important Note: If you are not currently working with a Sounding Board Contracted coach, we recom...

I had my first session with my coach, and I know it’s not a good fit and I’d like to work with someone else. What is the process for getting matched with a new coach?

Important Note: If you are not currently working with a Sounding Board Contracted coach, we recom...

I liked talking with my coach, but I was looking for/expecting something different. What should I do?

Important Note: If you are not currently working with a Sounding Board Contracted coach, we recom...

I just had my first session with my coach, and I’m not sure my coach is right for me, what should I do?

Important Note: If you are not currently working with a Sounding Board Contracted coach, we recom...

How to Ask for An Extension (Guide Customers)

This article is for Guide customers who are in an engagement with a Sounding Board coach.  At Sou...