Mentoring Insights
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Added new Mentees and Mentors in Active Engagements cards. Displays the percentage of all mentees in the system that are in active engagements.
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Added new Mentee and Mentor Average Session Rating cards. Average rating based on responses to “Please rate today’s mentoring session” question from the Mentoring Checkpoint that is sent after every session.
- Added a description to the Mentoring Requests section of the Mentoring Insights.
- The Mentoring Requests section will only be shown in Insights if the company has had an Open Enrollment program
- Updated the descriptions of the Net Promoter Score cards to include information about the scores.
For further information, see Mentoring Insights Dashboards.
Coaching Insights
- Updated the calculations for some Session Utilization cards to include data from completed and active engagements.
- Total users who completed all sessions
- Percentage of users who completed all sessions
- Average percentage of sessions completed
- Session Status card now includes data from both active and completed engagements
- Added new Coach Net Promoter Score card. From the coachee's 6 Month Checkpoint question “How likely are you to recommend your Sounding Board coach to others?”
- Updated the descriptions of the Net Promoter Score cards to include information about the scores.
For further information, see Coaching Insights Dashboards.
Empty States for Insights Dashboard
- When admin or sponsors insights dashboard cards are empty, a visual is now displayed to provide users information on why there is currently no data to display.
"Shared Coach for Direct Reports and Manager" Coach Matching Toggle
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When creating a 1:1 Coaching Program, added a new "Shared Coach for Direct Reports and Manager" toggle in Coach Match Settings.
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When this toggle is enabled, the same coach will not be recommended to direct reports and their manager.
- Note: this only applies to Automated Coach Matching, any re-matching and manual matching will require admins to manually confirm different coach assignments.
For further information, see Coach Matching.