Feedback

• Configuration of Program Surveys
• Manager surveying

Configuration of Program Surveys [BASE] [BASE*]

• Default surveys for programs [BASE*]
  • Reduces the admin's burden of creating their own surveys by leveraging Sounding Board’s default set of surveys. Sounding Board brings world-class evaluation methodology to help you monitor your program, determine the success of the program, and tell the data story of the program’s impact.
    Sounding Board’s surveys have been grounded in the New World Kirkpatrick Model and Phillips Models of Evaluation, the standard models for evaluating the results of programs, especially training and development. The more widely known Kirkpatrick model only measures levels 1 to 4 of training evaluation, while the Phillips model augments this with level 5: The ROI.
  • Sounding Board's default set of surveys for 1:1 coaching, group coaching, or mentoring can be imported into a workspace to be used by customers.
• Survey builder, including trigger settings, recipient settings, and visibility settings [BASE]
  • Allows for customization of Sounding Board’s default set of surveys and/or any custom surveys admins would like to send to their users. Note: any customized questions or surveys added are unavailable within the standard in-app reporting, but data can be exported.
  • Admins can create custom surveys or add survey questions and define trigger, recipient, and visibility settings.
    • Trigger settings include: session #, on program launch, on engagement launch, X sessions before max session, engagement end, and after every session
    • Recipient settings include: coachee, coach, coachee's manager, mentee, mentor, or specific user(s)
    • Visibility settings include: coachee, coach, manager, mentee, mentor, stakeholder/sponsor

Manager Surveying [BASE]

Managers may be asked to provide feedback periodically to share their observations on progress and development. This creates a 180 degree feedback loop where coachees and mentees can reflect on how they are developing as a leader and get an understanding of how others see how they are developing as well.